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5/84 Newmarket Road | Windsor Queensland, 4030 | Contact Us | Tel: 1300 650 091 | Email: info@qcms.com.au

© 2023 QCMS | PENNIDAN LIMITED AUS    SITE MAP | PRIVACY POLICY

AUS WIDE COFFEE MACHINE SERVICE, SUPPORT & SALES

Few Coffee Service Companies Can Boast This Much Experience As QCMS.

Bean Scene Magazine 

Service, 

Maintenance  & Support

For more than 38 years we have serviced the local & wider Aussie coffee industry. 

QCMS was Queensland's first dedicated coffee equipment & maintenance organisation. 

Our unique asset management & coordinated support platform provides you with managed servicing pricing & important usage data. 

We're passionate about ensuring every cup counts. We deliver controlled maintenance programs through adapting to ever changing shifts in equipment & consumer demands. 

Our residential service & support team is dedicated to home coffee equipment & maintenance. We are partnered with household names like Delonghi & Breville providing you with a local authorised service & warranty repair centre.

Phone Us Today - 1300 650 091

FAST TRACK SERVICES

 

LICENSED VENUES

Gaming, Sport & Recreational, Family Venues & more.

Licensed venues are fast paced and require strong support from industry leaders to ensure seamless integration to all the current systems & future systems.

Our tailored solutions built for liscenced venues provides ongoing support and assistance.

 

Being available by phone for your teams questions and on the road for fast response when required.

In todays coffee culture we understand downtime is not welcome, build preventative maintenance solutions for each site & asset.

 

Operating your equipment on a preventative schedule ensures the downtime Is gone. Our team is always on hand to help. Talk to us today to find our how a relationship with QCMS can benefit your business. 

 

RESIDENTIAL / DOMESTIC COFFEE MACHINE REPAIRS & SERVICES

General Services, Warranty Repairs & Support, Scheduled Repairs

For over 30 years we have been supporting the residential coffee industry. Partnering with major brands provides you one location for all your requirements. 

Our residential service team can support your Delonghi, Breville, La Nuova Era & many more OEM parts, services and warranty repairs. 

QCMS is one of brisbane largest warranty support & service providers to many major brands. We also support you with OEM genuine parts plus software updates and training. 

Servicing your equipment has never been easier, simply book online or visit us in store & we take care of the rest. Our online platform keeps you informed of the progress & alerts you when its ready for collection.

 

On collection you will be greeted with a fine tuned machine & sample taster coffee beans already in your machine ready as soon as you turn it back on. 

 

CAFE & INDUSTRY SUPPORT

Phone Troubleshooting, Genuine Parts, Asset Managment & Preventative Maintenence

QCMS is a specialty cafe & industry service provider. We work with state and country wide companies providing a total secure preventative maintenance program for each asset. 

Combined with our reactive service support our technician team provides full support ensuring hour equipment is up and running. 

Our on-road and in house industry service team is kitted with the latest advancements & diagnostic equipment. Approved by many factories to complete warranty repairs & services you can rest assured your equipment is fitted with the latest genuine parts and software updates. 

We tailor each program to each client and our teams support ranges from asset management, parts, breakdown support, preventative program planning, diagnostic reporting & team training.

Stuck? No problems, before we send assistance we always provide over the prone troubleshooting and support. 

 

CORPORATE & OFFICE SUPPORT

Preventative Maintainenence, Ad-Hoc Repairs, Team Training & Asset Management

A long term relationship provides you with preventative maintainence and security in your assets. Asset management is embedded in our operations ensuring the control of costs and use of genuine parts. Depreciation is always calculated at each maintenance stage ensuring you know when it's time to scale and upgrade. Our team understands your offices are fast paced, our mission is to ensure every cup counts, we do this by collaborating with our customers to produce the ideal coffee platform. 

Combined with our reactive service support our technical team provides full assistance ensuring you're always in the loop. Communication is a strong part of the QCMS culture & you always know the status, cost & breakdown of where we can improve functionality & reduce costs. 

Our on-road and in house service team is kitted with the latest advancements & diagnostic equipment. Approved by many factories to complete warranty repairs & services your equipment is fitted with the latest genuine parts and software updates. 

We tailor each program to each client and our teams support ranges from asset management, parts, breakdown support, preventative program planning, diagnostic reporting & team training.

Stuck? No problems, before we send assistance we always provide over the prone troubleshooting and support. 

 

PHONE US

SERVICE

PARTS & ACCESSORIES

Genuine, AD-HOC purchases, Accessories, Customisation & Refurbishment 

We take care in ensuring all our parts and accessories can withstand the test of time. Our parts access and database is one of the largest in australia. 

Our after sales team can provide you with everyday seals & showers but also the more complex items. Service agents turn to QCMS for their parts supply & advice. With one of the most mature & experienced teams in Australia we guarantee our service & parts with secure warranties. 

Customisation is prominent in todays market, we all love a unique piece or touch, we can provide you with the knowledge and parts to create your dream. To see what we can do, take a look at some of our unique customers machines on our social media.

Service agents can apply to receive online access to parts requests and warty replacements via email or contacting us below. 

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