Domestic Coffee Machine Service Reviews

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17 Review(s)
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Customer Reviews

Items 1 to 10 of 17 total

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Giotto Service

My Giotto manual espresso machine has been running for 7 years quite effectively. I decided to have it serviced, for its first time, at QCMS Paddington. It extracts a very clean and well balanced shot (Campos Dark City bean) after the service. Service included de-scale, boiler flush, seals, temp & pressure adjust. Much thanks for a professional service!

Review by Vp

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Excellent

Machine still under warranty. Dropped in broken machine and it was ready in 48 hours, thats impressive. Also kept informed at all times. Very professional.

Review by Lew

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Excellent

Machine still under warranty. Dropped in broken machine and it was ready in 48 hours, thats impressive. Also kept informed at all times. Very professional.

Review by Lew

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Fast friendly service

Warranty work done on my Delonghi Magnifica broken steam knob and replaced worn out steam tap in less than 15 mins. Machine now working like new.

Review by Sean FL

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Very Happy Customer

Our machine was serviced and ready to collect within a few hours - which is great as we live out of town! It is working better than when we bought it new - very happy overall with the service!

Review by Justine

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Fantasic All Round

Very professional service provided, QCMS were able to find the fault, repair it and have the machine back to me within a week. Highly recommended for sales, service and cleaning of the machine. Thank you !

Review by David H

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Outstanding Customer Service

I had an extremely frustrating experience with another local service provider and was ever so pleased that I removed my goods and took them to QCMS. QCMS kept in regular contact with me, provided me with an email so I could track the service, were prompt in servicing my coffee machine, and provided extremely personable and professional service. I have already recommended them to everyone I know who has or wants a coffee machine. I won't be going anywhere else in future. To be honest, I've never experienced such excellent customer service. Whoever is running the 'show' knows how to run an outstanding business.

Review by Jenny

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High standards.

Qcms has been servicing my machines for years. I buy all my machinery from the store up in Paddington and they're great. Fast turnaround and great coffee beans.
I'm loving the new MYQCMS system guys. I can see all my services and the history of my machine! Helped my a heap when I sold the old one.

Review by CoffeeAndrew

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Great customer service

It was great dealing with these guys. The boys up in the Windsor store were great. My machine is back up and running :)

Review by Shaneo

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Good service @QCMS.Brisbane. Repaired within advised timeframe. This is important for a coffee addict.

Giotto in for repair - multiple issues found - functioning really nicely when I got home.

Review by Scott

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